The System Reference Center is located in the Headquarters of NBCLS in Santa Rosa, who provides second-level reference service to North State Cooperative Library System members. Staff may refer questions to the SRC when they feel that the patron’s request for information goes beyond the scope, mission or resources of their library. Patrons do not have direct access to the SRC.
We accept question referrals by phone, fax, e-mail or via the subject request form on the webpage. When sending a same-day rush request to the SRC, please call first to ensure that someone is on hand to answer your question. Please do not hesitate to send us your questions or call us for a consultation. We look forward to receiving your questions!